Top

Language

Services

Service Advantage

As a company specializing in the production of slurry pumps, sewage pumps, filter press feed pumps and environmentally friendly greening equipment, Jich (Hebei) Purification Equipment Co., Ltd. meets the diverse needs of customers.
One year warranty for the whole machine
After-sales policy: The whole machine has a one-year warranty. In the event of any quality issues, a dedicated technician will solve them on-site without any additional costs for the customer.
Advanced equipment and technology
The company uses hyperspectral equipment for wear-resistant material testing and is equipped with an advanced machining workshop and a production line for independently developed lostfoam casting processes, ensuring stable and reliable quality control and performance of the product source.
Timely supply from overseas warehouses
Multiple overseas warehouses ensure the timely supply of spare wear parts; the layout is diverse and flexible, improving production efficiency and adaptability.
24-hour online problem solving
The after-sales team and customer service team are available 24 hours a day to ensure that any problems are solved as quickly as possible and to meet diverse needs of customers.

After-sales Service

Professional technical support

Regular Maintenance and Servicing

Rapid Response Mechanism

Spare Parts Supply

Customer Training

Customer Follow-Up

We have a professional technical support team to provide customers with technical consultation and guidance at any time. Whether it is product installation, commissioning or routine maintenance, our technical experts can provide you with timely and effective solutions.

To ensure the long-term stable operation of our products, we provide regular maintenance and servicing for our customers. Based on the usage of the products, we will develop detailed maintenance plans and arrange professional personnel for on-site inspections and servicing, ensuring that the equipment remains in optimal working condition.

To respond to unexpected situations, we have established a rapid response mechanism. If customers encounter any problems during product use, they can contact our after-sales service team at any time. We promise to respond promptly upon receiving customer feedback and arrange solutions immediately to ensure timely resolution of issues.

To minimize the impact of equipment failures, we provide ample supply of spare parts to our customers. All spare parts are manufactured by the original factory, ensuring perfect compatibility with the equipment. Customers can order the required spare parts at any time, and we will arrange delivery as soon as possible.

We provide comprehensive training services for our customers to help them master the operation and maintenance methods of the equipment. Training includes basic principles of the equipment, operation procedures, common troubleshooting, etc., ensuring that customers can independently operate and maintain the equipment.

To continuously improve service quality, we conduct regular follow-ups with customers to understand equipment operation and customer feedback. Based on customer opinions and suggestions, we continuously optimize our products and services to meet customer needs.

Common Problem

1

2

Contact Us

You can contact us in the following four ways. Communicate with you immediately upon receiving your inquiry!

Call Us

Send Email

Message Form

Add WeChat or WhatsApp